by maria » 24 Mar 2010, 05:01
Hi paul77! I don't know much about such businesses but I think some major rules can be applied to any of them:
first, let your friend open a small cafe - to see how the business develops; it would be an ideal variant to open such a place in a zone where there are no cafes, etc. or too little to be a serious rival...
If your friend is a skilful barista, good for him, if not, it would be a money and time saving to hire a professional barista who will ensure quality and speed which is aslo very important. If this step is impossible, then he should buy a good, even professional coffee maker with a good reputation and look for some barista training. Remember - the quality is the key to everything (almost)! Good luck!